The Black Swan Swan

Fast Delivery and Professional Packaging

Through our long-term relationship with UPS, FedEx, DHL as well as a range of other world-class carriers, we are able to offer a variety of shipping options. Our warehouse staff are highly trained and will be able to pack your goods in accordance with our exact and precise specifications. Your products will go through an exhaustive inspection and properly secured before they are delivered. Everyday we deliver hundreds of packages to our customers from all over the world. This shows our commitment to be the largest online retailer in the world. There are distribution centers as well as warehouses located in Europe and in the USA.

Note: Orders containing more than one item will be assigned a different processing time for each item.

Prior to shipment, our team will perform a thorough inspection on the products you have ordered. The majority of orders will be shipped within 48 hours. The estimated delivery time is 3 to 7 days.

Returns

The inventory is constantly changing and we cannot completely manage it because of the fact that many parties are involved, which includes our factory and warehouse. So the actual stock may change at any time. Please understand it may happen that your order may be out of stock when the order is placed.

The period of time is 30 days. We will not replace or refund your purchase after 30 days since the purchase.

Your item should be in its original packaging and in good condition. It must also not be used. The item must be in its original packaging.